Registration & Food Collection Process:
How do I register to obtain food?
You must go to one of our open free food markets and bring government issued ID for each person in your group or household you want to collect food for. Original or paper photocopy of ID is accepted. We cannot accept photos of ID on cell phones. *Some of our free food markets are drop in and some are by appointment only. You may register at either. We do not offer registration at our main office*
Examples of Acceptable ID Include:
- Driver's License
- BCID or BC Services Card
- First Nations Status Card
- Social Insurance Number Card
- Birth Certificate/ Birth Bracelet
- Passport, Residency Papers or Visa Documents
- City Bus Pass (not individual bus ticket)
- City Recreation Pass
- Provincial or Federal Corrections Card
How often do I need to register?
You will need to re register your household and show all IDs again or photocopies of the ID's every 6 months. This is to ensure that we have current information for all people in your group or household. This also helps ensure that food is equally divided between all clients.
Do I need to show ID every time?
Yes, once your group or household is registered, the person picking up food for the household must present Government issued ID each time they pick up. If you are unable to get to a free food market, you may give your ID to another person to collect food for you. That person will need to show their ID as well.
What if I don't have ID?
We can only serve you up to 3 times in a 6 month period without ID. After that you will need ID for yourself and anyone in your group or household you're collecting food for.
What if my registration expires?
If you are not able to provide all information for a 6 month registration, you will be given a one-time registration. This means you will need to complete the registration process at your next visit. A one-time registration can only be used up to 3 times in a 6 month period.
Do I need to provide a home address?
No, you do not need an address or to live in the area to access food. We only ask about where you live for statistical purposes. Everyone is welcome.
Do I need to provide proof of income?
No, you are not required to disclose your income to access food. We only ask your source of income for statistical purposes. You are not required to name your employer, occupation etc. Everyone is welcome.
What if I can't make it to a free food market?
You need to be there in person once every 6 months for registration. After that you are welcome to give your ID to someone else to collect food for you. That person will need to show their ID as well. This is referred to as 3rd Party Pickup.
Are the free food market locations accessible?
Yes, all Loaves & Fishes Free Food Markets are fully accessible to those with mobility issues. Help is also available as needed on site by Loaves & Fishes volunteers.
Will my information be confidential?
Yes, Loaves & Fishes operates under strict privacy rules. Your information and visit to the free food markets will not be shared with anyone by staff or volunteers.